Products
Every item listed online on the website is in stock; we do not sell if we do not have the product available for immediate dispatch.
Delivery
We offer the following for France: Colissimo, DHL, Mondial Relay, and UPS.
For international delivery, you can choose from: DHL, Mondial Relay, and UPS.
We process your order within 48 hours.
The package is then handed over to the carrier chosen at the time of your order, and their delivery times vary. For domestic delivery: 2 to 4 days with Colissimo, 3 to 5 days with Mondial Relay, DHL, and UPS.
My Orders
You received an email upon shipment confirmation, which includes your tracking number.
You can also track your package from your personal account if you created one.
Exchange and Return
Returns apply only to new items. Second-hand items are NEITHER RETURNED NOR EXCHANGED. You have 14 days (from the date of receiving the items) to make up your mind.
Please send us an email at the following address: XXX with your order number and photos of the damaged product. We will respond as soon as possible with instructions on how to proceed.
Before making any return, please contact us by email at the following address: XXX.
We will respond as soon as possible with the procedure to follow. Returns not authorized by our team will not be accepted.
After validating your return by our team, the shipping costs will be at your expense except in special cases.
Payment
You can pay by Visa, Mastercard, American Express, or via PayPal.